The Cheapest Building Is Rarely The Cheapest To Own

Rohit Bachani, Co-Founder, Merlin Real Estate, says Dubai buyers should stop reading service charges as a standalone cost signal and start scrutinising reserve fund health, since underfunded maintenance quietly erodes a building's long-term value.

September 01, 2026 | Rohit Bachani | UAE | Real Estate | 4 Min Read

The Cheapest Building Is Rarely The Cheapest To Own

There is a number that buyers in Dubai property often treat as a sign of value. It is the service charge. A lower figure appears to promise a lower cost of ownership and therefore a better investment. But that assumption deserves more scrutiny. In a mature market, the question is not simply what a building costs to maintain today. It is whether the building is being maintained well enough to protect its value tomorrow. 

Buildings do not stop ageing because owners decide to spend less. Lifts continue their cycles. Façades continue to absorb heat and humidity. Chillers continue to work through Dubai summers. Waterproofing, fire systems, pumps and other critical infrastructure continue to move towards replacement. The cost does not disappear when it is deferred. It accumulates. This is why I believe buyers should stop looking at service charges as a standalone cost and start reading them as a signal about the condition and governance of an asset. 

Dubai is entering an important phase in this respect. Much of the residential stock in established communities is now between 10 and 20 years old. That is the point at which the long-term condition of a building becomes materially more important. Two towers of the same age in the same location can look almost identical yet have very different financial futures. The difference is often found in what happens behind the common areas. 

A service charge has two very different jobs. The general fund pays for the things residents see every day: security, cleaning, landscaping, utilities and management. The reserve fund is designed for what comes later: major plant replacement, façade works, lift modernisation, waterproofing and other capital expenditure. The challenge is that underfunding the reserve creates no immediate discomfort. Reduce visible services and residents notice. Reduce future provision and the building can look exactly the same for years. That is where the risk lies. A building can therefore appear efficient while quietly accumulating a maintenance liability. Eventually that liability has to be funded. It may appear as a special levy, a deterioration in the quality of the asset or a growing gap between the building and better-maintained comparable stock. 

Dubai's evolving regulatory framework makes this issue more relevant. Law No. 3 of 2026 on Building Quality and Safety introduces a formal certification regime that places greater emphasis on the physical condition of buildings and creates a documented cycle for assessment. The significance goes beyond compliance. Building condition is increasingly becoming something that can be evidenced, assessed and tracked. That should change buyer behaviour. 

The service charge figure alone tells us very little. A low charge may reflect efficient procurement, a modest amenity offering, economies of scale or a genuinely well-run building. Equally, a high charge can reflect excessive amenities, inefficient management or poor cost control. The better question is not whether the fee is low or high. It is whether the fee is credible for the building being maintained. 

Before buying, I would look at the approved service charge history over several years, the reserve fund balance, the reserve fund study, major works already undertaken and any special levies. I would also ask what major expenditure is expected over the next five to ten years and how it will be funded. This information matters because the person who ultimately pays for deferred maintenance is not necessarily the person who made the decision to defer it. It is the owner who holds the title when the liability crystallises. That is an important shift in how we should think about property value. A building is not simply its location, views, amenities or price per square foot. It is also the quality of the infrastructure supporting those attributes. A strong building has a funded future. A weak building may simply have an attractive present. 

Dubai has built increasingly strong systems for making this information available through RERA, Mollak and the DLD ecosystem. The next stage is for buyers to use them more intelligently. The cheapest building in the brochure is rarely the cheapest building to own. The real opportunity is to identify buildings where the service charge is not merely low, but sufficient, disciplined and backed by a credible plan for the years ahead. That is where the difference between price and value becomes clear. 

The views expressed in this column are solely of the author, and do not necessarily represent the editorial position of Real Estate Market Times.

 

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