Khidmah will manage operations and maintenance across New York University Abu Dhabi's Saadiyat Island campus, deploying more than 400 professionals and technology-led facilities management services.
November 11, 2026 | Palak Kataria | UAE | Facilities Management | 2 Min Read
Image Courtesy: Khidmah
UAE-based facilities management company Khidmah has secured a Total Facilities Management contract with New York University Abu Dhabi (NYUAD), expanding its institutional property management portfolio.
The agreement covers the operation and maintenance of NYUAD's campus on Saadiyat Island, Abu Dhabi.
The contract encompasses academic buildings, student residences, research laboratories, arts and cultural facilities, athletic spaces and critical infrastructure.
Khidmah will mobilise a dedicated workforce of more than 400 professionals to deliver an integrated range of facilities management services.
The agreement covers both hard and soft facilities management, bringing technical maintenance and operational support under a coordinated service model.
The company will also introduce digital solutions to improve maintenance efficiency and asset reliability.
These include smart maintenance technologies, real-time data analytics and digital workflows designed to support operational decision-making.
The university campus includes specialised academic and research facilities requiring consistent maintenance and operational oversight.
Khidmah's service model will focus on maintaining infrastructure reliability while supporting the daily requirements of students, faculty and staff.
Naser Barhoum, Chief Executive Officer of Khidmah, said the appointment reflects the company's technical capabilities and experience managing complex facilities.
He highlighted the importance of operational discipline, technology and maintaining a high-quality campus environment.
Environmental performance will be another priority under the agreement.
Khidmah plans to implement energy-conscious operations, waste reduction initiatives, resource optimisation and environmentally responsible maintenance practices.
These measures are intended to support NYUAD's sustainability objectives while improving the long-term management of campus assets.
The contract adds to Khidmah's existing facilities management operations across residential, commercial, educational, government and hospitality properties.
According to the company, its portfolio includes more than 100 managed projects and over 18,000 contracted units.
The NYUAD appointment strengthens Khidmah's presence in the education sector, where facilities management requirements extend beyond conventional building maintenance.
Large university campuses require coordinated services across academic, residential, recreational and technical environments.
By combining a dedicated workforce with digital maintenance systems and sustainability measures, Khidmah will oversee the continued operation of NYUAD's Saadiyat Island campus.
The agreement's financial value and duration were not disclosed in the announcement.
Source: Khidmah
