Inside LOAMS with Ziad Haddad: Managing 150,000+ Residents in Dubai

In this episode of Property Pulse, Ziad Haddad, Senior Vice President of Facility Management at LOAMS, DAMAC's community and facilities management arm, speaks on what it actually takes to run one of Dubai's largest residential operations: 50,000 units, 150,000+ residents, and a team working around the clock to make it feel effortless.

From full-scale emergency evacuations to a pipeline of 4,500 annual events, the conversation covers the technology, training, and human effort behind modern community management and what separates a group of buildings from a place people genuinely call home.

In this episode, Haddad takes us through:

• How digitalisation is reshaping community management at scale 
• LOAMS' approach to emergency preparedness and live drills 
• What transforms a property into a thriving, connected community

Whether you're a developer, investor, or part of the UAE real estate ecosystem, this episode offers a rare look into the operational backbone of one of the region's most recognised residential portfolios.